Your Security Is Our Priority
At Alpha Freight Solutions, protecting our customers, suppliers, carriers, and business partners is one of our highest priorities.
This page explains how to verify official Alpha Freight communications, identify our authorised employees, make secure payments, and protect yourself from fraud.
Please read this page carefully before communicating with anyone claiming to represent Alpha Freight Solutions.
Verify an Alpha Freight Employee
Every authorised Alpha Freight employee has:
- A unique Employee ID
- An official Alpha Freight email address
- An official company role
- An active employee status
Before sharing confidential information or discussing business, always verify the employee through our official platform.
If you're unsure about someone's identity, contact our Support Team before continuing.
Enter an Employee ID or official Alpha Freight email to check if someone is a verified employee.
Only trust these official @alphafreightuk.com addresses for Alpha Freight employees and company support.
- Verified
- Verified
- Verified
Official Communication Channels
Only trust communication sent through Alpha Freight's official channels.
Official Website
Official Email
emmanuel@ / alastair@ / support@alphafreightuk.com
Official Employee Portal
Employees work through our official internal systems.
Official Support Team
Payment Safety
For your protection, Alpha Freight employees are never authorised to request payments to:
- Personal bank accounts
- Personal PayPal accounts
- Personal Wise accounts
- Personal cryptocurrency wallets
- Personal payment links
All payments must only be completed through:
- Alpha Freight Platform
- Official Stripe Checkout
- Official Alpha Freight Business Bank Account (when instructed through official company channels)
If anyone asks you to make a payment outside the Alpha Freight platform, do not proceed.
Never Complete Private Deals
For your protection, all bookings, freight agreements, quotations, and payments must remain within the Alpha Freight platform.
If anyone asks you to:
- Complete a private freight deal
- Ignore the Alpha Freight platform
- Send payment directly to them
- Continue the transaction privately
Please stop immediately and contact our Support Team.
Alpha Freight cannot guarantee or protect transactions completed outside the official platform.
Verify Before You Pay
Before making any payment, always confirm:
- You're communicating with a verified Alpha Freight employee.
- You're using the official Alpha Freight platform.
- The payment page belongs to Alpha Freight.
- The payment instructions were sent through an official Alpha Freight email.
Never send payment if you're unsure.
Report Suspicious Activity
Please report immediately if someone:
- Claims to represent Alpha Freight but cannot verify their identity.
- Requests payment to a personal account.
- Asks you to complete a private deal.
- Requests confidential company information.
- Behaves suspiciously.
Our team will investigate immediately.
Report to Support TeamImportant Security Rules
Always remember:
- Verify the employee.
- Verify the payment method.
- Use only official Alpha Freight communication channels.
- Keep all bookings and payments within the Alpha Freight platform.
- Contact our Support Team whenever you're unsure.
Our Commitment
Alpha Freight Solutions is committed to providing a secure, transparent, and professional logistics platform.
We continuously improve our security procedures to protect every supplier, carrier, customer, employee, and business partner.
Security is a shared responsibility, and together we can help prevent fraud and maintain a trusted logistics community.
Disclaimer
Alpha Freight Solutions is not responsible for losses resulting from:
- Payments made to personal bank accounts.
- Private agreements made outside the Alpha Freight platform.
- Transactions completed outside our official booking and payment systems.
- Communication with individuals who cannot be verified as authorised Alpha Freight representatives.
For your protection, always use the official Alpha Freight platform for all freight bookings, communication, and payments.