How Alpha Freight Works
A clear, step-by-step guide for suppliers and verified carriers — from posting to delivery, tracking, and payment.
Platform Overview
Alpha Freight connects suppliers with verified carriers through a secure, efficient workflow designed for speed, transparency, and on-time delivery.
1. Post
Publish a detailed load in minutes so the right carriers can respond fast.
2. Match
Compare bids, review profiles, and select a carrier with confidence.
3. Track & Pay
Follow progress, confirm delivery, and complete payment securely.
Your Journey, Step by Step
Progressive, role-friendly guidance — click a step to see what happens and why it benefits you.
Create an account that matches your role
Suppliers and carriers follow a tailored flow so you only see what you need. Verification helps keep the marketplace trustworthy.
Post a load or submit a bid with clarity
Good details reduce back-and-forth, improve accuracy, and lead to smoother delivery. Suppliers compare bids; carriers focus on loads that match capacity and routes.
Track progress from pickup to delivery
Keep everyone aligned with status updates and tracking tools. Fewer surprises, faster decisions, and clearer proof of service.
Secure payments, protected for both sides
Payments are processed through Stripe. Funds are secured during the job and released after delivery confirmation, reducing risk and improving trust.
Supplier Guide
Post loads clearly, compare bids confidently, and keep deliveries on track
Register Your Account
Create your supplier account and verify key business details so carriers can trust the job from day one.
Checklist
- Business name and registration
- Contact information
- Email verification
- Account approval typically within 1-2 business days, subject to verification.
Post Your Load
Clear requirements attract better bids and reduce delays.
What to include
- Pickup and delivery locations
- Cargo type and dimensions
- Weight and volume
- Delivery date and time requirements
- Special instructions
Review Carrier Bids
Compare more than price — choose reliability and fit for your load.
How to compare
- Compare multiple bids
- View carrier ratings and reviews
- Check vehicle specifications
- Review delivery history
Select & Confirm Carrier
Confirm the carrier and lock in the job details before pickup.
Next actions
- Accept the winning bid
- Set up payment (Stripe secure)
- Receive confirmation details
- Track delivery in real-time
Track Delivery
Stay informed with updates from pickup to proof of delivery.
What you’ll see
- Real-time GPS tracking
- Status updates
- Delivery confirmation
Payment & Rating
Confirm delivery to trigger secure payment and leave a rating that improves future matches.
After delivery
- Automatic payment release
- Rate your carrier experience
- Download invoices and receipts
Carrier Guide
Get verified, win better loads, deliver on time, and get paid securely
Register & Verify
Verification builds trust and helps you win better loads.
Verification items
- Company/business details
- Vehicle registration
- Insurance documentation
- License verification
- Account approval typically within 1-2 business days, subject to verification.
Add Your Vehicles
Accurate vehicle profiles help you match to the right loads faster.
Vehicle profile
- Vehicle type and specifications
- Capacity and dimensions
- Registration documents
- Insurance details
Browse Available Loads
Find loads aligned with your capacity, route, and schedule.
Smart filtering
- Filter by location and route
- View load specifications
- Check delivery deadlines
- View supplier ratings
Submit Competitive Bids
Bid with confidence — communicate price, timing, and any special handling.
Bid essentials
- Set your price
- Specify available dates
- Add notes or special terms
- Submit and wait for response
Accept & Complete Delivery
Once selected, confirm pickup details and keep the supplier updated throughout.
Delivery flow
- Accept load assignment
- Confirm pickup details
- Update delivery status
- Complete delivery confirmation
Receive Payment
Payments are processed securely after delivery confirmation.
Payment benefits
- Automatic payment processing
- Fast transfer to your account
- Payment history tracking
- Download payment receipts
Payment Process with Stripe
Secure, fast, and reliable payments powered by Stripe
How Payments Work
Secure Payment Setup
When a supplier selects your bid, payment is securely held by Stripe until delivery is confirmed. The funds are protected until delivery is completed.
Automated Processing
Once delivery is confirmed and both parties verify completion, payment is automatically released to the carrier's account within 24-48 hours.
Payment Flow:
Carrier Selected
Payment Secured
Stripe Secure Payment HoldingDelivery Confirmed
Payment Released
24-48 hoursPayment Protection
All payments are securely held by Stripe. Suppliers can't cancel payment after delivery confirmation, and carriers are guaranteed payment for completed deliveries.
Fast Transfers
Once delivery is confirmed, payments are processed automatically and transferred to your bank account within 24-48 hours. No manual processing required.
Complete Records
All transactions are recorded and you can download invoices, receipts, and payment history at any time from your dashboard.
Payment Methods Accepted
Stripe accepts all major payment methods:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- Bank Transfers
- Apple Pay and Google Pay
- Direct debit (for recurring payments)
Security & Trust
Your data and payments are protected with industry-leading security
SSL Encryption
All data transmitted between your device and our servers is encrypted using 256-bit SSL encryption. Your information is never exposed during transmission.
Identity Verification
All suppliers and carriers are verified before account approval. We verify business registration, licenses, insurance, and contact information to ensure platform safety.
Stripe PCI Compliance
Stripe is PCI DSS Level 1 certified - the highest level of security certification for payment processors. Your card details are never stored on our servers.
Secure Data Storage
All user data is stored on secure, encrypted databases with regular backups. We follow GDPR and international data protection regulations.
Privacy Protection
Your personal and financial information is never shared with third parties without your consent. We maintain strict privacy controls and data access protocols.
Dispute Resolution
In case of any issues, our dedicated support team provides mediation and dispute resolution services. Payments are protected until issues are resolved.
Alpha Freight provides mediation support only and is not a party to the transport contract between suppliers and carriers.
Security Certifications & Compliance
What Makes Our Payments Secure?
- Stripe secure payment holding: Payments are securely held by Stripe until delivery is confirmed, protecting both parties.
- Two-Factor Authentication: Optional 2FA for additional account security.
- Fraud Detection: Stripe's advanced fraud detection systems monitor all transactions.
- Secure API: All payment processing uses Stripe's secure API - card details never touch our servers.
- Regular Audits: Our security is regularly audited and updated to meet industry standards.
Frequently Asked Questions
Ready to Get Started?
Join hundreds of suppliers and carriers already using ALPHA FREIGHT SOLUTIONS LIMITED