1. Purpose

The Broker connects verified carriers with paying suppliers to deliver goods safely and on time across the UK.

2. Payment Terms

Carrier will receive payment after delivery confirmation.

Payments are processed within 24-48 hours after successful delivery verification.

Broker holds payments securely until completion.

3. Carrier Responsibilities

• Must provide valid UK Driving Licence (DVLA verified), vehicle insurance, and company registration (if applicable).
• Ensure vehicles are roadworthy and MOT passed.
• Deliver goods safely, on time, and with proof of delivery (POD photo/signature).
• Must not contact suppliers directly for off-platform work.

4. Broker Responsibilities

• Ensure all loads are verified and prepaid by suppliers.
• Provide real-time updates, navigation details, and communication tools.
• Handle payment transfers and dispute resolution.

5. Cancellations & Penalties

If carrier cancels after accepting a load, a ?25 penalty or temporary suspension may apply.

Repeated cancellations can result in account deactivation.

6. Liability

Carrier is responsible for safe handling of goods once picked up.

Any damage, loss, or delay may result in partial or full payment deduction based on investigation.

Broker is not responsible for the carrier's driving conduct or third-party issues.

7. Governing Law

This Agreement shall be governed by UK law, under the jurisdiction of the England and Wales courts.