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Cookie Policy

Last updated: December 2026

1. Introduction

Alpha Freight Solutions Limited ("we," "our," or "us") uses cookies and similar tracking technologies on our website and mobile applications. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be:

  • Session cookies: Temporary cookies that expire when you close your browser
  • Persistent cookies: Cookies that remain on your device for a set period or until you delete them
  • First-party cookies: Set by the website you are visiting
  • Third-party cookies: Set by domains other than the website you are visiting

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • User authentication and login sessions
  • Security and fraud prevention
  • Load balancing and website performance
  • Remembering your preferences and settings

3.2 Functional Cookies

These cookies enhance your experience by:

  • Remembering your language preferences
  • Storing your currency and regional settings
  • Maintaining your dashboard preferences
  • Remembering your notification settings

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by:

  • Collecting information about pages visited
  • Tracking user navigation patterns
  • Measuring website performance
  • Identifying areas for improvement

3.4 Marketing Cookies

These cookies are used to:

  • Deliver relevant advertisements
  • Track campaign effectiveness
  • Personalize marketing content

4. Types of Cookies We Use

Cookie Name Purpose Duration
carrierAuth / supplierAuth Stores user authentication session Session / Persistent
alphaPreferredLanguage Stores user's language preference Persistent (1 year)
ab.portal.lastRole Remembers last used portal (carrier/supplier) Persistent (30 days)

5. Third-Party Cookies

We may use third-party services that set cookies on your device, including:

  • Google Analytics: Website analytics and performance monitoring
  • Firebase: Authentication and database services
  • Supabase: Storage and backend services
  • Payment Processors: Secure payment processing

These third parties may use cookies to collect information about your online activities across different websites.

6. Your Cookie Choices

You have several options to manage cookies:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Set your browser to notify you when cookies are set

Note: Blocking essential cookies may affect website functionality.

6.2 Cookie Consent

When you first visit our website, you may see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

6.3 Opt-Out Links

For specific third-party cookies, you can opt-out through:

  • Google Analytics Opt-Out
  • Your browser's privacy settings
  • Third-party opt-out tools

7. Mobile Applications

Our mobile applications may use similar technologies to cookies, including:

  • Local storage for user preferences
  • Device identifiers for analytics
  • Push notification tokens

You can manage these through your device settings or within the app preferences.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date
  • Notifying you through email or in-app notifications (for significant changes)

9. International Users

If you are accessing our services from outside your home country, please note that:

  • Cookie laws may vary by jurisdiction
  • We comply with GDPR (European Union), CCPA (California), and other applicable privacy laws
  • Your cookie preferences are respected globally

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: support@alphafreightuk.com
  • Phone: +44-7782-294718
  • Address: 124 City Road, London, EC1V 2NX, United Kingdom

© ALPHA FREIGHT SOLUTIONS (LIMITED). All rights reserved.

UK Company Registration: 16860760